Gaya APA

Devrye, Catherine. (1997). Good Service Is Good Business (I). Jakarta: Gramedia Pustaka Utama.

Gaya Chicago

Devrye, Catherine. Good Service Is Good Business. I Jakarta: Gramedia Pustaka Utama, 1997. Text.

Gaya MLA

Devrye, Catherine. Good Service Is Good Business. I Jakarta: Gramedia Pustaka Utama, 1997. Text.

Gaya Turabian

Devrye, Catherine. Good Service Is Good Business. I Jakarta: Gramedia Pustaka Utama, 1997. Print.